This place suits me perfectly with friendly staff, free wi-fi, and a lovely bar area. On my first stay, they even helped find my lost bracelet. I recommend enjoying the great breakfast! I'm coming back for Christmas.

historic charm close to beautiful landmarks and parks

I truly enjoyed my stay with its wonderful breakfast buffet offering a great variety of hot and cold items and the charming atmosphere of the historic building, which made city walking and exploring sights like the stunning Cathedral and quaint Elm Hill area so enjoyable since they were just a few minutes away on foot.

Beautifully decorated common areas

During my two-night stay, I enjoyed a clean and comfortable room along with a pleasant buffet breakfast. The staff were friendly and attentive, which made my experience much better. However, navigating the hotel's older sections was somewhat challenging due to the stairs, and the dining options could have been more varied on certain days.

Great for a Group Getaway

Had a 1 night stay and the staff were really friendly from the moment we arrived, they even helped us get cabs booked. The hotel has amazing character and we loved the spaciousness of the lobby and rooms, definitely felt like a classy joint.

It wasn't exactly a bargain, but for what we got, it was acceptable.

Consider requesting a mattress topper upon arrival if you prefer a softer bed for a more comfortable stay.

I had a great experience staying in the Executive Double Room. The location is excellent, just a short walk to the cathedral. Breakfast options were diverse and delicious. The staff were friendly and attentive Free city tours in a Bentley were a nice touch! 🚗

We had a fantastic stay with friends and loved the seasonal 6 course tasting menu. Renting Bobbin Bikes was a blast and cruising along the river in the Tiffany Rose was just perfect. The atmosphere was welcoming and the service was excellent, which made our trip memorable. Just a tip , make sure to check if everything in the breakfast buffet is stocked as it can run low.

Unfortunately, the shower in our room was a bit tricky to use and could be improved for a better experience.

The excellent proximity to the Cathedral allowed for easy exploration by foot. Cleanliness was a strong point during my visit, and the friendly, helpful staff enhanced the experience. I felt that the menu options in the dining area were somewhat limited despite the good standard of food, including delicious fresh pasta, and the air conditioning in the room was occasionally less effective.

Our stay was wonderful! The Bentley tour was a highlight, combining humor and local history, and the room was spacious and welcoming. The thoughtful touch of a birthday card made it extra special, especially for our family, including our beloved pet.

For dads, it would be great to have more kid-friendly activities or play areas available during our stay.

Just a prime choice for a short weekend trip in Norwich with outstanding value. Breakfast was really good, with excellent fruit selection. If you're sensitive to noise, ask for a room at the back.

the location was really awesome, close to everything i wanted to see like the cathedrall and shops. my junior suite was super clean and comfy, made me feel right at home. the public areas were nice for chillin out and just relaxing. breakfast had some good options and the staff were really friendly, always around to help.

but my room felt a bit outdated dan the heating didn't really work well, so it got a lil chilly at night. also the bathroom could've had more space, felt kinda cramped.

Historical significance, access to historical landmarks, free guest bicycles

Some rooms lack adequate storage!!! The lift is small and slow, creating a challenge for higher floors!!! Parking should not cost extra, especially for a premium hotel!!!

Comfortable room and great food. lift was broken during our stay.

I had a soothing stay at The Maids Head, where the lovely staff made me feel at home. The charming decor and comfortable room offered serenity. Despite a slight delay with room service, the overall ambiance kept my spirits high during this reflective journey.